Returns and Refunds Policy

By 
  • March 19, 2010

The Catholic Register is committed to quality and wants our customers to be completely happy with their purchases. If for any reason you are not satisfied, please contact us and if we are unable to remedy your situation you will receive a refund subject to the terms of our refund policy.

A newspaper subscription can be extended or cancelled at any time.

In the event of damaged goods or if the wrong item is shipped, a report must be made to The Catholic Register within three business days of delivery in order to be eligible for refund. The Register will pay reasonable return shipping costs, subject to the purchaser receiving prior authorization. A refund shall be issued only after the goods in question have been returned to The Catholic Register.

Prior to shipping any product to The Register, you must contact us by email (circ@catholicregister.org) to receive return authorization and instructions before shipping. Your email should include your name, address, purchase date and product description, as well as the reason for the return. The Register shall not accept responsibility for any unauthorized product shipped to us.

Returns can also be made in person during regular business hours to our offices at 1155 Yonge St., Suite 401, Toronto.

Refunds can only be made to the original purchaser and will be made in the same form of payment originally used for purchase. The Register shall accept no responsibility for products lost or damaged in return shipping to us.

Product Descriptions
The Register attempt to be as accurate as possible in its product descriptions. If a purchased product is not as described, your sole remedy is to return it in unused condition.

Applicable Law
By making a purchase from catholicregister.org, you agree that the laws of the province of Ontario, Canada will govern this Returns and Refunds policy and govern any dispute of any nature that might arise between you and The Register.

Site Policies, Modification
We reserve the right to make changes to our site and Returns and Refunds policy at any time. Any changes or revisions will be effective immediately upon their posting on catholicregister.org. Your rights with respect to returns and refunds shall be governed by the version of the Returns and Refunds policy posted on the site at the time of purchase. Accordingly, you are advised to review the Returns and Refunds policy each time you intend to make a purchase at catholicregister.org.

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