A story that a hospital chaplain once shared spoke to me deeply. Here’s what she said:

“When I met Bibi, a staff worker at St. Blaise retirement home, she expressed concern for the welfare of Doug. He suffers from a degenerative disease and had just returned from hospital after surgery to correct bleeding on the brain. Doug was unable to get out of bed and unable to speak clearly. I could not help with his physical needs and he seemed distressed by my presence. I was told he disliked strangers so I stood in the corridor and observed as two staff members attended to him. Then I moved to an office where two other staff members shared some information about the man they had come to know.

“They told me Doug had been falling frequently before his hospitalization and they were frustrated at the slow process of finding a placement for him in a long-term care facility. They expressed sadness for the man they had known and cared for and who was now in a very difficult situation. They expressed helplessness because they could no longer care for him and voiced uncertainty about what could be done in the face of the latest crisis...